Water / Sewer Utility Billing

Water and Sewer Service

The City of Rosemount provides water and sewer service. It is supervised by the Rosemount Utility Commission, which sets policies Opens a New Window.  for the service and advises the City Council. Responsibility for the water and sewer utilities is shared by the Finance and Public Works departments.

To start or stop utility service at a home you own, please use the following forms: 

• Start New Utility Service
• Stop Utility Service

For questions about a faulty or leaking meter, contact the Public Works Department via email or call 651-322-2022.

Fixed Rates vs. Usage Rates

The City of Rosemount operates on a usage rate model for utility billing. With this model, a greater portion of your utility bill is based on personal use instead of fixed charges. Therefore, property owners can have greater control over their bill by managing the amount of water they use. Other benefits include:

• Reduced overall utility bill for low and average users
• Greater transparency in our billing methods, with easier-to-understand utility bills
• Greater opportunity for individuals to lower their utility costs through conservation
• Shifts the proportion of costs to the highest users who are putting the greatest strain on the system

Where Does My Money Go?

City staff uses a ten-year model to study the projected revenue and expenditures in the Water, Sewer, and Stormwater Utility funds (the funds supported by your utility bill payments). These funds are used to pay for the ongoing operation, maintenance, repair, and growth of our utility infrastructure. The models are reviewed annually with the Utility Commission and City Council. Rates are adjusted as needed to ensure the fund balances remain adequate through the ten-year plan and beyond. Small annual rate increases help to avoid large, periodic increases needed to fund expensive projects such as water tower painting, well pump refurbishing, water/sewer main replacement, and the purchase of new equipment.

Paying Your Bill

The City of Rosemount offers online billing and payment services via Payment Service Network (PSN). There is no charge to sign up to receive your bills online. [Learn about online billing.] However, there is a small fee associated  with payments made through PSN. To check the fees, visit our payment options page. 

Avoid fees - sign up for Direct Pay! You can avoid fees and pay your utility bill automatically through your checking or savings account via Direct Pay. With Direct Pay, your payment is withdrawn on the stated date without the need to drop off or mail the payment. Fill out an enrollment form to take advantage of automatic bill payments Opens a New Window. . There is no fee for this service. 

The amount of your bill depends on several factors, including the amount of water consumed and the use of your property.