Mailboxes that have been directly hit by a snowplow will be repaired at the City’s expense as soon as time and weather permit. In certain cases, immediate repairs will be made in order to avoid mail delivery disruptions. Please email the Public Works Department or use our Reporting Tool to report a damaged mailbox. Please note: the City is not responsible for mailboxes knocked over by snow rolling off the plows. To avoid potential damage to your mailbox, please make sure it is installed according to the City specifications.